Case Study:
Location Tracking and Access Control Device for Enhancing Guest's Experience
Industry
Technology
Services Offered
Executive Summary
The client is a Singapore based company in entertainment and hospitality management. They required a premise based system which can enhance user experience, monitor vendor’s sales within premises and give holistic overview to the owner.
Based on the requirements of client, Glide proposed a multi layered solution. The project included NFC and BLE based wearable which has features such as real time tracking, tap and pay feature for amenities sold within premises, and an algorithm which allows overall access control to owner for better vendor and user experience.
The Product lifecycle process involved Concept to production, Firmware/Software Development, User Interface Development (Web and App), Hardware Design, Mechanical design, Testing and Support.
Business Need
Provide better vendor and user experience by
- Online tracking and access control
- Tap to pay feature for customers to enable easy transaction and tracking user behaviour.
Glide Solution
Wearable to track and access user with NFC feature for easy payment of amenities sold in premises.
Glide provided Software engineering solution starting from concept design to testing final product and support:
- Software Design at POC Phase
- Algorithm development for location tracking
- Tap to payment, access control and location tracking demo
- Firmware Development
- Reader and server algorithm development for final product
- Design Tap to payment feature using NFC
- Complete iOS / Android application for mobile device
Features and Applications of Solution
- Access control for amenities
- Authentication management
- Beacon with wearable form-factor
- Low power consumption (Runs on coin cell battery)
Benefits
- Owners: benefit of planning branding, better access control due to vender and guests’ data analytics.
- Vendors: enhanced sales due to real-time branding and access to guests profile and preferences through previous purchases.
- Guest: Seamless registration and check-out experience. Access to various features such as real time location tracking and cashless payment